Terms

Last Updated: October 13, 2026

1. Welcome and Acceptance of Terms

Thank you for your interest in the offerings at thomaslflint.com. Each purchase, whether a service or digital product, comes with terms you need to read and understand before proceeding.

By accessing or using this website (the “Site”) or completing any purchase, you acknowledge and accept these Terms of Sale and Use in full. If you do not agree, do not use the Site or make any purchases. These Terms constitute a legally binding agreement between you and Thomas L. Flint (“we,” “us,” “our,” or “I”). Questions? Contact us using the information in Section 24.

2. Target Audience and Geographic Restrictions

2.1 Target Audience

This Site provides business advisory services and digital products designed specifically for owners and principals of professional service businesses, firms, and practices. All content and services target adult business professionals located in the United States.

2.2 Age Restrictions

You must be at least 21 years of age to access or use this Site independently. Individuals under 21 may access the Site only with a parent or guardian physically present. Our services exclusively target adult business professionals.

2.3 Geographic Restrictions

This Site operates from Collier County, Florida, United States and serves individuals located in the United States only. We prohibit access from:

European Union (EU) member countries
European Economic Area (EEA) member countries
Schengen Area member countries
Any location within the Eurozone

We make no claim that the Site or its content is accessible or appropriate outside the United States. If you access the Site from a restricted location, you do so at your own initiative and bear full responsibility for compliance with your local laws.

3. Purpose of These Terms

These terms exist to:

(I) Slow down the act of purchasing

(II) Encourage mindfulness and personal responsibility at checkout

(III) Eliminate the need for our team to spend administrative time correcting or reconciling purchases

4. Services and Products

This Site offers:

Business advisory services via email, phone, and Google Meet
Digital products including ebooks and courses
Session scheduling and booking via Calendly
Online payment processing via PayPal
Digital product delivery via Gumroad

All offerings target owners and principals of professional service businesses, firms, and practices.

5. User Accounts

To access certain Site features, you may need to register an account. You must provide accurate, current, and complete information at registration and keep it updated. You own the responsibility for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

6. Intellectual Property

All content, features, and functionality on this Site—including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software—belong to us, our licensors, or other providers, and the law protects them under copyright, trademark, and other intellectual property statutes.

The ebooks, newsletters, courses, and other materials we deliver through the Site are licensed to you, not sold. You may not modify, reproduce, distribute, create derivative works from, publicly display, or otherwise exploit any Site content without our explicit written permission.

6.1 Digital Product Usage Rights

When you purchase a digital product, you receive a non-exclusive, non-transferable license for personal use only. This license gives you the right to:

Download and access the materials for lifetime personal use
Create one (1) personal backup copy
Print materials for your own personal use

6.2 Digital Product Usage Restrictions

You may not:

Resell, redistribute, share, or transfer digital products in any format, whether free, paid, or through barter
Include our digital products in any bundle, package, bonus offer, lead magnet, or compilation you create or distribute
Use our digital products for commercial benefit, including reselling, offering as freebies, incorporating into your own products or services, or using as lead magnets
Record, screenshot, photograph, or otherwise capture course content by any means without explicit written permission
Share login credentials, passwords, or provide unauthorized access to any other person or entity
Modify, edit, translate, or create derivative works from our content in any medium
Use our content for training, consulting, advisory, educational services, or any other commercial purpose without explicit written permission
Reverse engineer, decompile, or attempt to extract source code or underlying methodologies from our digital products

Any violation of these restrictions results in immediate license termination, forfeiture of all payments, and legal action for damages without prior notice.

6.3 Redownload Policy

You have lifetime access to redownload purchased digital products. Access depends on our continued operation and the availability of our hosting platform.

7. User Conduct and Social Media Guidelines

You may not:

Use the Site to violate any federal, state, or local law or regulation
Transmit, post, or share content that is defamatory, libelous, threatening, harassing, abusive, or otherwise objectionable
Attempt to gain unauthorized access to any portion of the Site, our servers, or connected systems through hacking, password mining, or any other means
Engage in conduct that restricts, inhibits, or prevents other users from using or enjoying the Site
Use the Site for any unlawful purpose or in violation of these Terms
Use automated means—including spiders, robots, scrapers, crawlers, or data mining tools—to download, extract, or harvest data from the Site
Bypass, disable, or circumvent any security measures, access controls, or usage restrictions on the Site
Allow any person under 21 to access the Site without a supervising adult physically present
Create multiple accounts using different email addresses to circumvent restrictions or limitations
Share, distribute, or publicly display any Site content beyond the parameters in Section 7.1

Violation of any prohibition results in immediate account termination, forfeiture of all payments, and potential legal action without prior notice or opportunity to cure.

7.1 Social Media and Content Sharing

You may share excerpts from our content on social media platforms, not exceeding twenty-five (25) words per post, provided you:

Include the full name “Thomas L. Flint” and website URL thomasflint.me
Include “© [Year] Thomas L. Flint” in the same post
Include a direct link to the original source material when technically possible
Do not alter, paraphrase, or take content out of its original context
Do not combine excerpts from multiple sources into a single post

Any sharing beyond these parameters constitutes copyright infringement and will result in immediate legal action.

7.2 User-Generated Content and Testimonials

By posting, sharing, or creating any content about our services, products, or business on social media, review platforms, or any other medium, you automatically grant us perpetual, irrevocable, worldwide, royalty-free rights to use that content in our marketing materials. We will request your explicit written permission (via email or text message) before using content that identifies you by name, image, or other personally identifiable information. Failure to respond within 14 calendar days constitutes consent to use the content with your identification removed or anonymized.

8. Third-Party Services and Applications

This Site integrates with or links to third-party services and applications. Their respective terms of service and privacy policies govern your use of those services, and those policies may change without notice to us or you. We exercise no control over these services and disclaim all responsibility for their content, accuracy, availability, privacy practices, service interruptions, security breaches, or billing issues.

Current third-party integrations include:

Siteground – website hosting, email hosting, and site security services
WordPress – content management system
Elegant Themes Divi – content management system
Wordfence – website security
Cloudflare Turnstile – CAPTCHA and security services
hCaptcha – CAPTCHA and security services
Kit – Email marketing
PayHip – payment processing
Stripe – payment processing
YouTube – marketing, video hosting and streaming
LinkedIn – marketing
DropBox and Proton Drive – site backup, content storage
Google Meet – video calls
Google Site Kit and Analytics – analytics

This list may change without notice. We bear no responsibility to notify you of changes. Resolve any issues or disputes with these services directly with the respective provider.

9. Purchase Terms and Conditions

9.1 Purchases Are Final — If in Doubt, Don’t Buy

Read each sales page in its entirety before purchasing. Know exactly what is included, excluded, covered, and delivered.
All sales are final at the moment payment processing completes. We issue no refunds, reimbursements, exchanges, credits, or chargebacks for any reason, including buyer’s remorse, failure to use the product, dissatisfaction with content, technical difficulties, or changes in personal circumstances.
Exception: You may request a refund within seven (7) calendar days of purchase by contacting us at the address in Section 24. Refund requests after seven days or after the start of a Diagnostic Session, 4-Week program, or 8-Week program receive no consideration.
Chargebacks or payment reversals initiated through your financial institution result in immediate account termination and potential legal action.

9.2 Payment Processing

The displayed price is the final price. We offer no discounts, negotiations, or price adjustments.
Payment must be completed in full at the time of purchase using Stripe or PayPal.
If your payment method is declined, that is your responsibility to resolve with your financial institution.
We bear no responsibility for payment processing failures, declined cards, insufficient funds, or other payment-related issues on your end.
Technical difficulties with payment processors may delay order processing but do not void pricing or create any obligation on our part for price adjustments.
We do not pursue collections, offer payment plans, or provide payment-related customer service beyond confirming successful transaction completion.

9.3 Early Enrollment Pricing

Early enrollment pricing expires at 11:59 PM EST on the date specified on the sales page. It will not be backdated, applied retroactively, or honored after expiration for any reason, including technical difficulties, payment delays, or time zone confusion.
Regular pricing applies immediately upon expiration of any early enrollment period.

9.4 Courses

You have ongoing access to the current version of any course you purchase. If we retire or replace a course, we will give you the option to download the course materials before removal.

9.5 Session Replays

Access to recorded sessions or replays is available for seven (7) days following the conclusion of the relevant session or program, unless otherwise specified.

9.6 Digital Product Delivery

We deliver digital products immediately upon successful payment processing, to the email address you provide at checkout.
You are responsible for the accuracy of your email address and for checking spam and junk folders.
Failure to receive digital products due to an incorrect email address, spam filtering, or email delivery issues does not entitle you to a refund or redelivery beyond our standard 48-hour technical support window.

10. FTC Compliance and Disclaimers

10.1 Affiliate Link Disclosure

This website and our digital products may contain affiliate links. If you click a link and purchase a recommended product or service, we may receive a commission at no additional cost to you. We only recommend products and services we personally use or believe will add genuine value.

10.2 Earnings and Income Disclaimers

Any earnings or income statements or examples we show on this website, in our products or services, or through any other method are estimates of what you might earn. We make no assurance that you will achieve the same or similar results. Your results depend on factors including your background, experience, work ethic, motivation, and business acumen.

Income claims are not typical. Your results may vary significantly. As with any business endeavor, you assume all risk related to investment and money based on your own decisions and at your own potential expense.

The FTC requires us to identify what a “typical” result is. For most people who purchase business advisory services or educational materials, the typical result is little to no measurable improvement or outcome. Most people do not follow through on implementation of the strategies and techniques taught.

10.3 Professional Advice Disclaimer

Information provided on this website and in our products is for educational and informational purposes only. It does not constitute professional, legal, tax, investment, or other specialized advice. Seek qualified professional advice before making any business, financial, or legal decision based on information from our services.

10.4 Testimonials and Results Disclaimer

Testimonials and examples in our marketing materials reflect exceptional results and do not represent or guarantee that anyone else will achieve the same or similar outcomes. Each person’s success depends on their background, dedication, desire, and motivation.

10.5 Business Risk Disclaimer

Your results from any business strategy or investment may vary and will reflect your individual capacity, experience, expertise, and level of commitment. We make no guarantees about the level of success you may experience. You accept the risk that earnings and income outcomes differ by individual.

11. Email List Membership

Email list membership is exclusively for paying customers who have completed at least one purchase. We do not offer access through free signups, lead magnets, contests, or any other means.

Membership requirements: You must have completed at least one paid transaction, maintain an active and valid email address, and comply with all communication guidelines in these Terms.

Unsubscribe policy: You may unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us directly. We process unsubscribe requests within 10 business days. Unsubscribes are permanent. Resubscribing requires a new purchase. Transactional service-related emails continue regardless of marketing unsubscribe status.

12. Payment Terms

12.1 Advisory Services

Payment for all advisory services must be completed in full before the first scheduled session.
All advisory fees are final and non-refundable, subject to the seven-day refund window in Section 9.1.
I provide no partial refunds, credits, or payment deferrals for unused sessions, scheduling conflicts, technical difficulties, or any other reason.
Failure to attend a scheduled session results in forfeiture of that session. No makeup sessions or credits apply.

12.2 Subscription Services

By subscribing to our premium newsletter, you authorize us to charge the applicable recurring subscription fee to your designated payment method on the same calendar date each billing cycle until you cancel.

Auto-Renewal: You will receive email notification of upcoming auto-renewals exactly thirty (30) calendar days before your renewal date at 12:00 PM EST. No mid-cycle upgrades, downgrades, plan changes, or billing modifications are available. Changes may only be made during the 7-day window immediately following your renewal date.

Content Modifications: We reserve the right to modify the content topics, format, delivery method, or frequency of our subscription services. You will receive email notification thirty (30) calendar days before any changes to delivery frequency, format, or core subject matter take effect.

Cancellation: Cancellations are permanent and irreversible. Once you cancel, resubscribe requests from the same email address, name, or payment method will be automatically rejected. This policy ensures the exclusivity and integrity of our premium subscriber community.

12.3 Digital Products

All sales of digital products are final at the moment payment processing completes, subject to the seven-day refund window in Section 9.1.
No refunds, returns, exchanges, or credits apply under any circumstances beyond the seven-day window, including technical difficulties, buyer’s remorse, failure to download, or dissatisfaction with content.

13. Technology Requirements and Platform Dependencies

13.1 Minimum Technology Requirements

Access to our digital products and services requires:

Broadband internet connection with minimum 5 Mbps download speed
Updated web browser released within the last 24 months (Chrome 90+, Firefox 88+, Safari 14+, or Edge 90+)
Operating system released within the last 5 years (Windows 10+, macOS 10.15+, iOS 14+, Android 10+)
PDF reader (Adobe Acrobat or equivalent)
Active email account capable of receiving attachments up to 25MB
For video content: device capable of streaming 1080p with HTML5 video support
JavaScript and cookies enabled in browser settings

13.2 Technology Responsibility

You are solely responsible for ensuring your technology meets all minimum requirements before purchasing. We provide no technical support for device compatibility, software installation, or troubleshooting. All technology-related issues—including outdated browsers, slow connections, device malfunctions, or software conflicts—are your responsibility.

Our digital products depend on our continued operation and hosting service availability. We bear no responsibility for temporary outages, maintenance periods, or infrastructure failures. Platform changes may occur without notice. Your failure to maintain compatible technology creates no obligation on our part to provide alternative access or technical support.

14. Scheduling and Cancellation

All coaching sessions must be scheduled exclusively through our Calendly integration. No alternative scheduling methods apply. Sessions must be scheduled at least 48 hours in advance. You are responsible for selecting the correct time zone and confirming the session time.

Cancellation and Rescheduling: Submit cancellation or rescheduling requests at least 24 hours before the scheduled session through the Calendly system. Requests submitted less than 24 hours in advance result in forfeiture of that session with no makeup sessions or refunds. No-shows result in immediate forfeiture. Technical difficulties on your end—internet issues, device problems, software conflicts—do not qualify for rescheduling or refunds. A maximum of two (2) rescheduling requests per purchased session apply. Additional requests result in forfeiture of the session.

15. Privacy, Data Retention, and Marketing Communications

15.1 Customer Success Stories and Testimonials

We retain perpetual, irrevocable rights to use customer success stories and testimonials in our marketing materials. We identify you by first name and last initial only (e.g., “John D.”) unless you provide explicit written consent for additional identification. We may use testimonials and success stories without seeking prior approval for each use. We may edit content for length, clarity, or format without changing its substantive meaning. We may use content across all media including digital marketing, print, presentations, websites, social media, and any other marketing channels.

15.2 Data Retention and Usage Policy

We retain all customer information indefinitely for legal, tax, and business record purposes as required by applicable law. Retained data includes purchase history, payment information, communication records, and transaction details. We do not sell, rent, lease, or trade your personal data to third parties for their commercial purposes. We maintain customer data securely and use it only for transaction processing, customer service, and legal compliance. Data may transfer only in connection with business sales, mergers, acquisitions, or other business transactions where such transfer is legally required.

15.3 Marketing Communications and Opt-Out Rights

By completing any purchase, you consent to receive: transactional emails related to purchases, account activities, and service notifications (these cannot be opted out of as they are essential to service delivery); marketing communications including promotional offers and educational content; and newsletter subscriptions where applicable based on your purchase.

You may opt out of marketing communications at any time by using the unsubscribe link in any email or by contacting us directly. We honor unsubscribe requests within 10 business days. Opting out of marketing communications does not affect our data retention obligations under Section 15.2.

16. Disclaimer of Warranties

ABSOLUTE DISCLAIMER — READ CAREFULLY

THE SITE, ALL CONTENT, MATERIALS, INFORMATION, SERVICES, PRODUCTS, SOFTWARE, AND ANY OTHER OFFERINGS ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND.

WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES INCLUDING BUT NOT LIMITED TO: MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY OR COMPLETENESS; UNINTERRUPTED SERVICE; SECURITY; VIRUS-FREE OPERATION; RESULTS OR OUTCOMES; AND WARRANTIES REGARDING THE PERFORMANCE OF INTEGRATED THIRD-PARTY SERVICES.

You acknowledge that your use of the Site and services is entirely at your own risk.

Any implied warranties that cannot be disclaimed under applicable law are limited to the shortest period permitted by law, not to exceed thirty (30) days from purchase.

17. Limitation of Liability

TOTAL LIABILITY CAP: OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS, DAMAGES, LOSSES, OR CAUSES OF ACTION ARISING FROM OR RELATING TO THESE TERMS, THE SITE, OR ANY SERVICES OR PRODUCTS IS STRICTLY LIMITED TO THE LESSER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, SPECIAL, OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS; LOST REVENUE; LOST BUSINESS OPPORTUNITIES; LOST DATA; BUSINESS INTERRUPTION; COSTS OF REPLACEMENT SERVICES; LOSS OF TIME; DAMAGES FROM THIRD-PARTY SERVICES; DATA LOSS; TECHNICAL DAMAGES; BUSINESS DAMAGES; OR PERSONAL INJURY CLAIMS.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY OF LIABILITY AND REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not permit exclusion of certain warranties or limitation of damages; in those cases, our liability is limited to the maximum extent permitted by applicable law.

TIME LIMITATION: YOU MUST BRING ANY CLAIMS WITHIN ONE (1) YEAR OF THE DATE THE CLAIM AROSE OR THEY ARE FOREVER BARRED.

18. Indemnification

You agree to defend, indemnify, hold harmless, and reimburse Thomas L. Flint, Jr., and our affiliates, service providers, contractors, employees, agents, officers, directors, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, fees, fines, penalties, and judgments (including reasonable attorneys’ fees and court costs) arising from or relating to:

Your violation of any provision of these Terms
Your use or misuse of the Site, services, or products
Your breach of any representation, warranty, or covenant in these Terms
Your violation of any third-party rights, including intellectual property, privacy, or contractual rights
Content you submit, including any claims that such content infringes or violates third-party rights
Your negligent or wrongful conduct in connection with the Site or services
Claims by third parties arising from your use of our products or services
Your violation of any applicable laws, regulations, or industry standards
Unauthorized use of our intellectual property or proprietary information

Indemnification process: You must notify us within 48 hours of becoming aware of any potential claim. You must provide complete cooperation in defense of any claim. We retain the right to assume exclusive control of defense and settlement negotiations. You may not settle any claim without our prior written consent. You must advance all defense costs upon our request. This indemnification obligation has no monetary limit and survives termination of these Terms.

19. Termination

We may terminate, suspend, restrict, or disable your access to all or any part of the Site, services, and products immediately and without prior notice, opportunity to cure, or liability for any reason, including breach of these Terms, suspected fraudulent activity, violation of intellectual property rights, abusive conduct, technical misuse, legal or regulatory concerns, business reasons including discontinuation of services, or our sole discretion.

Effects of termination: All access to the Site, products, and services ceases immediately. You forfeit all payments and are not entitled to refunds, credits, or reimbursements. Content you provided may be deleted without notice. All licenses terminate immediately. Your account and associated data may be permanently deleted. All payment obligations, indemnification duties, and legal restrictions survive termination.

Your termination rights: You may discontinue use of the Site at any time by simply stopping access. Cancel subscriptions through the designated cancellation process. All termination effects apply equally upon your termination.

Survival of Terms: Intellectual property restrictions, payment obligations, indemnification duties, limitation of liability, disclaimer of warranties, and governing law provisions survive termination indefinitely.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after we post revised Terms means you accept and agree to those changes.

21. Governing Law and Jurisdiction

Florida law governs these Terms and all disputes arising from them, without giving effect to any conflict-of-law principles. You must file any legal action arising out of or relating to these Terms exclusively in the state or federal courts located in Collier County, Florida. You consent to the exclusive jurisdiction of those courts.

22. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent. If no such modification is possible, the provision will be severed from these Terms, and the remaining provisions continue in full force.

23. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Site and supersede all prior agreements and understandings.

24. Contact Information

Direct questions about these Terms to me using my Contact form.